Setting Up Location Mapping in Zelph

Location Mapping tells Zelph which locations across your connected stores represent the same physical place. If you sell from one warehouse but list across Shopify UK, EU, and US stores, mapping lets inventory in that warehouse appear correctly in every store — without duplicate counts or stale figures.

Where to find it

Go to Configuration > Location Mapping in the sidebar.

How the page is laid out

The page is organised into tabs:

• Zelph Locations — assign specific locations to internal Zelph purposes such as Returns or Drop-off. These are workspace-level designations, not store-specific.
• One tab per secondary store — each connected store gets its own tab. Inside, you pair the primary store’s locations with the matching secondary-store locations using dropdowns.

Primary vs. secondary stores

Zelph treats one of your connected stores as the primary. Its locations are the canonical list. Every other store is a secondary, and each of its locations needs to be mapped back to one in the primary store.

Mapping a secondary store

1. Click the tab for the secondary store you want to set up.
2. For each primary location shown on the left, select the matching secondary-store location from the dropdown on the right.
3. Click Save.

Once mapped, inventory changes against the primary location flow into the matched secondary location, and vice versa.

Sync Locations from Primary Store

If a secondary store is missing some of the locations your primary store has, click Sync Locations from Primary Store. Zelph will create the missing locations in the secondary store and map them automatically.

This is the fastest way to roll out a new connected store without manually setting up each location.

Example

You run three stores:

• Shopify UK (primary): Brighton Warehouse, London Returns
• Shopify EU (secondary): Brighton Warehouse, London Returns
• Shopify US (secondary): Brighton Warehouse, London Returns

You map each secondary store’s “Brighton Warehouse” to the UK primary’s “Brighton Warehouse”. Now if you sell one unit on the EU store, Zelph deducts from the same Brighton inventory pool — and the UK and US stores instantly see the updated quantity.

Best practices

• Pick your busiest, most accurate store as the primary — it’s the source of truth.
• Use consistent location names across stores; it makes the mapping intuitive.
• If you add a new location in your primary store, use Sync Locations from Primary Store on each secondary tab to roll it out quickly.
• Always deactivate locations through Zelph (see Deactivating Locations in Zelph) so the mapping migrates inventory cleanly.

Related guides

• Locations — managing the locations that come from each store.
• Multi-Store Syncing — how Zelph keeps multiple stores in sync.
• Deactivating Locations in Zelph