Inventory Reviews in Zelph
Inventory Reviews is where you approve or reject inventory submitted by your sellers before it goes live. Every piece of stock a seller sends in passes through this workflow — keeping you in control of what enters your catalogue.
Inventory Reviews is part of the Zelph Seller Network, available on the Consignment plan.
Where to find it
Go to Seller Network > Inventory Reviews in the sidebar. A warning badge next to the menu item shows how many items are awaiting your action.
You can also view reviews scoped to a single seller from Users > Sellers > [seller] > Inventory Reviews.
What you’ll see
The table shows every inventory submission with:
- Seller — clickable link to the seller’s profile
- Product — title
- Variant — size, colour, or other variation
- Quantity — units submitted
- Price — price with currency
- Status — Pending Review, Pending Withdrawal, Incoming, Rejected
- Submitted and Reviewed dates
Use the Status filter to focus on the items you need to act on.
The review workflow
1. Pending Review (new submissions)
When a seller submits new stock, it lands here for your approval.
- Click Approve → enter the Approved Quantity (between 1 and the submitted quantity) and confirm. The stock moves to Incoming.
- Click Reject → provide a rejection reason (max 500 characters). The seller is notified and the stock isn’t added to your inventory.
2. Pending Withdrawal (seller wants stock back)
If a seller asks for unsold stock to be returned, the request shows here.
- Click Approve Withdrawal to remove the items from inventory and start the return process.
- Click Reject Withdrawal with a reason if you don’t want to return the stock yet.
3. Incoming (approved but not yet received)
Approved stock that hasn’t physically arrived at your warehouse sits here.
- When a shipment arrives, click Authenticate on the row to open the Authenticate Shipment flow.
- Once authenticated, the stock is added to your inventory at the location you select.
4. Rejected
Records of stock you’ve previously rejected, kept for audit and reporting.
Trusted Seller bypass
Sellers marked as Trusted can skip warehouse authentication for remote-sell items — their stock ships direct to customers without passing through your hands. They still enter Inventory Reviews initially, but you may want to approve them in bulk and rely on the trust relationship for ongoing submissions. See Sellers for how to set trust.
Best practices
- Check Inventory Reviews regularly — pending items hold up sellers waiting for stock to go live.
- Be specific when rejecting — a clear reason saves back-and-forth with the seller.
- For high-trust sellers, consider lifting them into the Trusted Seller flow to reduce review load.
- Use the search and filter to triage by seller or product line on a busy day.
Related guides
- Sellers — manage your seller directory and trust settings.
- Authenticate Shipment — verify physical goods when they arrive.