Stock Transfers in Zelph

Stock Transfers let you move inventory between your own locations and track each transfer through to delivery. Use them whenever physical stock needs to shift — from a warehouse to a shop, between regional warehouses, or back from a shop to a central location.

Where to find it

Click Stock Transfers in your sidebar (look for the truck icon).

Creating a transfer

  1. Click Create.
  2. Choose the Origin location — where the stock is moving from.
  3. Choose the Destination location — where the stock is moving to.
    💡 Use the swap icon between them to flip the direction in one click.
  4. Add line items:
    • Search for and select each variant you want to transfer.
    • Enter the quantity for that variant.
    • Add an optional note per line for handling or context.
  5. Click Save.

The transfer enters the In Transit state and stock is reserved against the origin location so it can’t be sold from there until the transfer completes.

The transfer lifecycle

A transfer moves through these statuses:

  • In Transit — created, awaiting dispatch.
  • Shipped — leaving the origin location.
  • Completed — arrived at the destination and accepted.
  • Cancelled — the transfer was cancelled before completion (you’ll be prompted for a reason).

Update the status as the transfer progresses so your inventory counts stay accurate at each step.

Cancelling a transfer

Open the transfer and click Cancel. Provide a reason. The reserved stock is returned to the origin location and the transfer is marked Cancelled for audit.

Viewing transfers

The table shows every transfer with:

  • Transfer number
  • Route (origin → destination)
  • Number of items being moved
  • Current status
  • Created and updated dates

Use filters at the top to focus on a specific status, or search by transfer number.

How stock counts behave

  • When the transfer is created, the origin’s available stock drops by the transfer quantity.
  • When the transfer completes, the destination’s stock goes up by the same amount.
  • If cancelled, the origin’s stock is restored.

This means your storefront only ever sees stock that’s actually sellable at each location — no overselling while goods are mid-journey.

Best practices

  • Mark transfers as Shipped on dispatch and Completed on arrival so your counts mirror reality.
  • Use line notes to flag fragile items, mixed cartons, or special handling.
  • If a transfer doesn’t arrive in full, cancel and recreate for the missing units with a reason — it keeps the audit clean.

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