Managing Locations in Zelph
Locations in Zelph represent the physical places where your inventory lives — warehouses, shops, fulfilment centres, or any other point of stock. Each connected Shopify store brings its own locations into Zelph, and you can manage them all from one place.
Where to find them
Locations live inside each Store. Open Stores from the sidebar, click into a connected store, and select the Locations tab.
How locations get into Zelph
When you connect a Shopify store via the Zelph Shopify App, every location set up in that store is imported automatically. Locations are sourced from Shopify — you create and rename them in Shopify, and they sync into Zelph.
This means Shopify stays the source of truth for what locations exist and what they’re called. Zelph layers extra capabilities on top (contact info, activation state, online-fulfilment toggle, and so on).
What you can do per location
From the Locations tab, the table shows each location’s name, status (Active or Inactive), and whether it fulfils online orders. For each location you can:
- Edit contact details: update the contact email and phone for that location.
- Activate / Deactivate: control whether the location is currently usable. Deactivating walks you through a destination selector so any inventory it holds is migrated cleanly (see Deactivating Locations in Zelph).
- See whether it fulfils online orders: a badge on each row shows if the location is one Shopify will pull stock from for online orders.
Multiple stores
If you have more than one connected Shopify store, each store brings its own list of locations. Two locations called “Brighton” in different stores are separate in Zelph by default.
To make inventory flow correctly between stores that share a physical location, set up Location Mapping — it lets you tell Zelph “Store A’s Brighton = Store B’s Brighton”.
Inventory at a location
Inventory is always tied to a specific location. When you add inventory in Zelph (Inventory > Add Inventory), you choose a Primary Location for that stock. See How to Add New Inventory in Zelph.
For nuance on how inventory across multiple locations is exposed to your storefront, see Understanding Queuing in Zelph.
Best practices
- Use consistent location names across stores when they represent the same physical place — it makes Location Mapping much faster to set up.
- Keep contact email and phone up to date on each location; carriers and partners use them.
- Deactivate locations through Zelph, not Shopify, so inventory migrates safely (see Deactivating Locations in Zelph).