Tracking past payments

To monitor your previous payments, navigate to the Payment History page within the Zelph app by selecting Reports > Payments. This section allows you to download CSV files of past transactions and includes the following details:

• Date: The transaction date.
• Descriptor: The reason for the charge, either 'Zelph Fees' or 'Amounts owed to your Suppliers'.
• Payment Method: The account used for the transaction.
• Amount Paid: The total amount charged by Zelph.

For a comprehensive breakdown of charges passed on to your Suppliers and associated Zelph fees, you can download the Orders CSV. This report includes:

• Order: Your Shopify order number.
• Order Date: The date the order was placed on your site.
• Supplier Order: The order number in the Supplier's Shopify.
• Line Item Type: A breakdown showing how much of the total cost is allocated to your Supplier for shipping and their commission percentage.
• Supplier Commission: The agreed-upon commission percentage for the Supplier.
• Payment Processing Fee: Fees are (2.5% + £0.30 per transaction) for credit card payments or a 0.4% transaction fee for bank transfers.
• Zelph Transaction Fee Charge: Zelph's fee for facilitating the order.