Getting Paid as a Retailer

Getting Paid as a Retailer

As a Retailer, you will collect payment for Supplier products in the same way you would for any other order, including shipping and taxes. Zelph will invoice you on a weekly or monthly basis (depending on your plan) for the Supplier's commission, shipping costs, and Zelph's fees. You will retain your commission and any taxes collected on the order.


Payment Components

  1. Supplier Commission:

    The agreed-upon earnings for each product.

  2. Shipping Cost:

    The amount payable to the Supplier to cover shipping expenses.

  3. Zelph Fees:

    These will vary depending on your pricing model.


Billing Details

Each billing cycle, you will encounter two charges related to your Zelph orders:

  1. Zelph Fees:

    This charge relates solely to the cost of using Zelph and will be processed through Shopify Billing. The exact amount depends on your pricing model.

  2. Zelph Orders:

    This includes the Supplier Commission and Shipping Cost to be paid to the Supplier. Zelph will charge the payment method you’ve added to your Zelph profile for these amounts.

It is recommended to use the same payment method for both Shopify Billing and the Zelph app.


Accessing Billing History

Zelph provides downloadable CSV files for all charges. You can access them by navigating to Reports > Payments in your Zelph account.


Sales Tax Information

As the Retailer, you are the merchant of record and will collect all taxes paid on orders. No taxes will be passed to Suppliers for their products.