Getting Paid as a Retailer

As a retailer, you collect payment for supplier products the same way you would for any other order — including shipping and taxes. Zelph then charges your saved payment method for the supplier’s commission, shipping costs, and Zelph’s fees. You keep your commission and any taxes collected on the order.

Payment Components

Supplier Commission: The agreed-upon earnings for each product, set during the proposal.
Shipping Cost: The amount payable to the supplier to cover shipping expenses.
Zelph Fees: These vary depending on your plan.

How Charging Works

For your Zelph orders, you’ll see two types of charges:

Zelph Fees: This covers the cost of using Zelph and is processed through Shopify Billing. The exact amount depends on your plan.
Zelph Orders: This includes the supplier commission and shipping cost owed to the supplier. Zelph charges the payment method on your Zelph profile for these amounts as orders are processed.

Accessing Billing History

Zelph provides downloadable CSV files for all charges. You can access them under Payments > Billing History in your Zelph workspace.

Sales Tax

As the retailer, you are the merchant of record and collect all taxes paid on orders. No taxes are passed to suppliers for their products.

How Zelph moves money

Under the hood, Zelph uses Stripe Connect to charge your billing card and pay your suppliers. For the full breakdown of the flow of funds (and how it works for Seller Network payouts too), see Payouts and Stripe Connect.