How Proposals Work for Suppliers in Zelph

Zelph’s Proposals system allows suppliers and retailers to establish commercial relationships based on mutually agreed commission terms. As a supplier, you can respond to retailer interest — or take the initiative and proactively pitch your products to retailers you’d like to partner with.

🤝 What Is a Proposal?

A proposal defines:

• Which products a retailer can sell
• The agreed commission rate per product (or across the board)
• The pricing the retailer will see (converted to their local currency if needed)
• The basis for live inventory sync and automated order mirroring

Both you and the retailer must approve a proposal for it to go live.

🧭 Where to Start

• Go to the Marketplace > Proposals section in your Zelph dashboard.
• You’ll see proposals received from retailers and proposals you’ve initiated (if any).
• Click into a pending proposal, or click Start Proposal to create one for a retailer you’d like to pitch to.

💼 Pitching to Retailers (Supplier-Initiated Proposals)

You can use proposals not just to respond, but to proactively pitch your products.

• Choose a retailer you want to work with.
• Select products from your catalogue you’d like to offer them.
• Propose your commission terms (either globally or per product).
• Click Save — the retailer will receive your pitch.

✅ This is a powerful way to get your products in front of hand-picked retailers.

🌍 Currency Handling

If you and the retailer operate in different currencies:

• Zelph automatically converts your product prices to the retailer’s currency using live exchange rates.
• You’ll see both your original price (what you receive) and the converted price (what the retailer sees) so margins are clear on both sides.

🧮 Setting Commission Rates

When editing a proposal (either initiated by you or received from a retailer), you can define commissions in two ways:

• Global Commission: A single % that applies to all selected products.
• Per-Product Commission: Toggle “Commission per product” to enter a custom % or flat commission per item.

You’ll see both:

• Your cost price (what you receive)
• The retailer’s final price (what appears in their store)

➕ Selecting Products

In the proposal builder, you’ll find:

• Available Products: Your catalogue. Click Add next to each item you want to include.
• Selected Products: The items already included in the proposal. Edit commission % or remove items as needed.

💡 Use Quick add all to offer your full catalogue instantly.

💾 Submitting & Approving

When you’re happy with the proposal:

• Click Save.
• The other party (retailer or supplier) will be notified.
• They can accept the proposal as-is, or make changes and counter the offer.

Zelph will track this back-and-forth negotiation until both parties approve.

🚀 What Happens After Approval?

Once both sides approve the proposal, Zelph:

• Pushes your products into the retailer’s Shopify store(s).
• Syncs inventory from your store (or from your inventory settings) into theirs.
• Automatically updates the retailer’s store if you change your inventory, your cost price, or product details (title, description, imagery).

📦 Order Fulfilment: Fully Synced

When a customer places an order on the retailer’s store:

• Zelph automatically creates a matching order in your Shopify store.
• You can fulfil the order directly in Shopify or in Zelph.
• When you mark it fulfilled and add tracking, Zelph updates the order on the retailer’s side and the customer receives tracking through the retailer’s normal Shopify flow.

🧠 You keep using your existing workflows — Zelph handles the rest.

✅ Summary