How Proposals Work for Suppliers in Zelph

Zelph’s Proposals system allows suppliers and retailers to establish commercial relationships based on mutually agreed commission terms. As a supplier, you can respond to retailer interest — or take the initiative and proactively pitch your products to retailers you'd like to partner with.

🤝 What Is a Proposal?

A proposal defines:

• Which products a retailer can sell
• The agreed commission rate per product (or across the board)
• The pricing the retailer will see (converted to their local currency if needed)
• The basis for live inventory sync and automated order mirroring

Both you and the retailer must approve a proposal for it to go live.

🧭 Where to Start

1. Go to the Marketplace > Proposals section in your Zelph dashboard

   You’ll see:

   • Proposals received from retailers
   • Proposals you've initiated (if any)
2. Click into a pending proposal or click Start Proposal to create one for a retailer you’d like to pitch to

💼 Pitching to Retailers (Supplier-Initiated Proposals)

You can use proposals not just to respond, but to proactively pitch your products.

• Choose a retailer you want to work with
• Select products from your catalogue you’d like to offer them
• Propose your commission terms (either globally or per product)
• Click Save — the retailer will now receive your pitch

✅ This is a powerful way to get your products in front of hand-picked retailers.

🌍 Currency Handling

If you and the retailer operate in different currencies:

• Zelph automatically converts your product prices to the retailer’s currency
• We use interbank exchange rates and round up to the nearest integer

For example:

A $100 USD product will appear to the retailer as £75, not £74.21

🧮 Setting Commission Rates

When editing a proposal (either initiated by you or received from a retailer):

You can define commissions in two ways:

• Global Commission: A single % that applies to all selected products
• Per-Product Commission: Toggle "Commission per product" to enter a custom % or flat commission per item

You’ll see both:

• Your cost price (what you receive)
• The retailer’s final price (what appears in their store)

➕ Selecting Products

In the proposal builder, you’ll find:

• Available Products: Your catalogue

  → Click Add next to each item you want to include

• Selected Products: The items already included in the proposal

  → Edit commission % or remove items as needed

💡 Use Quick add all to offer your full catalogue instantly.

💾 Submitting & Approving

When you're happy with the proposal:

• Click Save
• The other party (retailer or supplier) will be notified

They can:

• Accept the proposal as-is
• Make changes and counter the offer

Zelph will track this back-and-forth negotiation until both parties approve.

🚀 What Happens After Approval?

Once both sides approve the proposal:

• Zelph:
  • Pushes your products into the retailer’s Shopify store(s)

  • Syncs inventory from your store (or from your inventory settings) into theirs

    Automatically updates the retailer's store if:

    • You change your inventory
    • You change your cost price
    • You update product details (title, description, imagery)

📦 Order Fulfilment: Fully Synced

When a customer places an order on the retailer’s store:

• Zelph automatically creates a matching order in your Shopify store

• You can fulfill the order directly in Shopify or in Zelph

  When you mark it fulfilled and add tracking:

  • Zelph updates the order on the retailer’s side
  • The customer receives tracking through the retailer’s normal Shopify flow

🧠 You keep using your existing workflows — Zelph handles the rest.

✅ Summary