Getting Paid as a Retailer

Payment overview

As a Retailer you will collect payment for Supplier products just like any other order. This includes shipping and taxes. Zelph will charge you weekly or monthly (depending on your plan) for the Supplier's commission, Shipping costs, and Zelph Fees. You will be left with your commission and taxes collected on the order.

• Supplier Commission: This is the agreed upon earnings for each product
• Shipping Cost: The amount to be paid to the Supplier to cover shipping costs
• Zelph Fees: These fees vary depending on your pricing model 

*All transactions are subject to a payment processing fee of (2.5% + £0.20 per transaction) for credit card or (0.4% transaction fee) for ACH/Bank Transfer

How am I billed?

Each billing cycle you will see 2 charges associated with your Zelph orders. 

1. Zelph Fees: This charge is solely for the cost associated with using Zelph and you will be charged through Stripe for these fees. The actual amount will depend on your pricing model. 
2. Zelph Orders: These charges will include the Supplier Commission and Shipping cost to be passed through to the Supplier. Zelph will charge the Payment method* you've added to your Zelph profile for these charges.

*Zelph highly recommends adding the same Payment method that you use for Shopify Billing to the Zelph app

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Where can I find my billing history?

Zelph provides you with a downloadable CSV for all charges and you can find them by navigating to Settings > Payments.

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Sales Tax

As the Retailer you will be the merchant of record and collect all taxes paid on orders. No taxes will be passed to Suppliers for their products.